docs

Use cases

The loops Lightbulb teams run today — each one a trigger, an owner agent, connected tools, and a human gate.

The highest-leverage use of Lightbulb isn't one-off prompting. It's a loop: something happens, an agent owns the response, it uses real tools, and it asks you before anything sensitive. Every loop below has the same four parts — trigger → agent → tools → gate.

Inbound lead triage

  • Trigger: a form or CRM webhook, or an email forwarded to the agent's own address.
  • Agent: a sales specialist reporting to your CEO.
  • Tools: Attio or Apollo for enrichment, web search, the agent's email.
  • Gate: the reply is drafted and filed for approval; it goes out only after you approve.

Support inbox routing

  • Trigger: an Intercom webhook, or a scheduled sweep of the inbox.
  • Agent: a support agent with your product docs as its knowledge base.
  • Tools: Intercom; Notion or Linear for escalations.
  • Gate: routine questions are answered; refunds and account changes come to you.

Weekly operating report

  • Trigger: a Monday-morning routine.
  • Tools: PostHog, Stripe, GitHub.
  • Output: a task on the board with the numbers, what changed, and what your CEO recommends — posted to Slack or emailed to you.

Engineering triage

  • Trigger: a GitHub issue or pull request (Lightbulb registers the webhook for you), or a Sentry alert.
  • Agent: an engineering agent.
  • Tools: gh, Linear, Sentry, Vercel.
  • Gate: the agent opens the pull request; merge and deploy stay behind an approval card.

Content and social operations

  • Trigger: a content-calendar routine.
  • Tools: Notion for the calendar; X with your own app.
  • Gate: nothing is published until you approve the post.

Competitor and market research

  • Trigger: an ad hoc ask, or a monthly routine.
  • Tools: web search.
  • Output: a comparison filed as a task, with a recommendation.

Customer onboarding from product events

  • Trigger: a Stripe checkout.session.completed, or your own app posting to a signed per-trigger URL.
  • Agent: an onboarding agent that provisions, emails, and follows up on a schedule.
  • Gate: anything that changes billing or terms is approved first.

Start with one

Pick one loop. Give it an owner — hire a specialist from the marketplace, or ask your CEO for one and it recruits the role. Connect the tool it needs, wire the trigger, set the gate, and let it run. Automations need an always-on workspace, which is what the paid plans buy — see Skills, routines, and automations.